Hence, given that
knowledge is HEIs’ main business, the fact that private and public HEIs manage it
Nevertheless, there exists a vacuum concerning KM practices in the context of HEIs.
A simple Internet search reveals that literature pertaining to KM processes in HEIs to
date is sparse. Moreover, although there were many studies done to propose the
implementation of KM processes in corporate sectors and even some in HEIs, very few
have attempted to test them empirically (Sharimllah Devi et al., 2007, 2008), more so, on
the differences in practices of KM processes between public and private HEIs. As
Anantatmula (2007) opines, since the majority of studies on KM processes are conducted
on for-profit organisations, the results may be biased towards these firms. As the KM
processes are well grounded, it is timely to asseses them empirically in the HEIs’ setting.
Since KM requires significant investments of time, money and personnel (Chong and Lin,
2008; Parikh, 2001), a careful examination of the KM processes can determine KM
implementation success in the HEIs. The objective of this paper is therefore to: