am so sorry to disturb you. You bought item from us.
I am so sorry to tell you. There is something wrong with the size and color ( I found the color is neavy blue in Visual inspection ) . We are solving the problem with our supplier in emergency!
We do not want to make you feel unhappy when you get the item. So we email to ask
1) if you want to get refund and stop the transaction
2) still want the item but wait until we solved the problem and send satisfied cloth.( it will take about 7 days to solve the problem, so the shipping time will be more than 40 days for you to get the cloth)
Which do you prefer? We will do as your order. Please do not give us any negative or neutral feedback. The aim of this email is to make you feel happy.
Looking forward to hearing from you.
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