Results
The questionnaire was answered by 116 staff
members before and 86 after the implementation of
the SBAR model. A larger proportion of the staff
reported that they found the structure and content of
oral communication regarding patients efficient after
as compared to before the introduction of the SBAR
model; no other differences were found (Table 1).
The written comments showed four themes: Use of
SBAR as a structure; Reporting time; Patient safety
and Personal aspects.