It is important to understand the major forms of marketing communications.
1 Advertising. Advertising involves either mass communication via newspapers, magazines, radio,
television, and other media such as billboards, the Internet or cinema, or direct communication
targeted at each B2B customer or ultimate consumer. Both forms of advertising are paid for
by an identified sponsor, the advertiser, but are considered to be non-personal because the
organisation is simultaneously communicating with multiple receivers (perhaps millions),
rather than with a specific person or small group. Direct market advertising, which includes
traditional mail-outs and opt-in (or permission) emailing, has increased in recent years due to
the effectiveness of targeted communications and the widespread adoption of computer-based
technology. Managing and implementing advertising strategy is discussed in Part 2.