Due to the complaint service from booking number. OOOOOOO On 00/00/0000
When making a booking, every time I've explained T&C at all times
such as opening and closed of the check-in counter, changed
and were added at the SSR.
But in this case, the customer says we didn't inform detail of baggage check-in
In this case, I think. On the day of booking customers don't want a baggage.
But departure date may have many baggage and does not increase the baggage before,
she accused us did not tell. we didn't tell the alleged condition.
I believe that it is not possible, especially , I always explain to our customer.
Unless the customer don't want.