Notes[edit]
Jump up ^ The Lifecycle stream follows the ITIL core volumes; there are therefore 5 modules also called Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement.
Jump up ^ The Capability stream is more focused on process activities; the 4 modules available in 2013 are Operational support and analysis (OSA), Service offerings and agreements (SOA), Planning protection and optimization (PPO) and Release, control and validation (RCV).