Anticipates and responds actively and Sensitively in meeting the needs of internal and external customers. Initiates/participates actively in customer Satisfaction improvement actions.
Less than Acceptable
2. Personal Quality / Accountibility
Demonstrates a commitment to quality in his/her own work, Recognizes that own output is another's input. Competes assignments in an accurate, thorough and timely manner. Produces work that meets standards.
3. Personal Productivity
Organizes and applies time and other resources effectively. Achieves objectives and improves output on a continuing basis.
4. Innovation and change
Generates and implements innovative solutions. Takes sensible risks to achieve goals. Anticipates, steers or adapts to rapidly changing situations as appropriate.