*Affecting 3rd Party Software Company
NoYes
*Affecting Client's Customers Points
NoYes *Happening Multiple Time a Day
NoYes
*Affecting Client's Customers Financially
NoYes *No Suitable Work Around
NoYes
*Affecting Client's Customers Service
NoYes *Has Support Agreement
NoYes
*Affecting Client Finances
NoYes *Platinum Support Customer
NoYes
*Affecting Point of Sale Reports
NoYes *Bronze Support Customer
NoYes
*Affecting Stock/Wage/Loyalty Functions
NoYes *Multiple Sites Reported
NoYes
*Affecting Office Reports
NoYes *Affecting Potential New Sale
NoYes
*High Profile Client
NoYes