If you want to complain about the siting of a planned mobile phone mast in your area, you can object to the planning department of your local authority. You may also want to contact the mobile phone company direct.
In England, the Campaign to Protect Rural England (see under heading Further help) can provide information and advice about challenging planning applications for mobile phone masts. This information may also be useful in Wales.
If you are concerned about the possibility of a health risk resulting from a mobile phone mast, you can contact the Health Protection Agency (see under heading Further help) for information.
Noise
If you are suffering from noise nuisance, for example from a neighbour, construction site or local business, this may be treated as a criminal offence. You should first try to resolve the problem by speaking to your neighbour or the people concerned. If this does not work, you can complain to the environmental health department of your local authority, which must investigate the complaint.
If your local authority accepts the complaint is justified, it can serve an abatement notice, which will order that the noise nuisance is stopped and not repeated. Someone served with an abatement notice can appeal. If they do not appeal, or the court upholds the notice, they must comply with the notice. If they do not comply, they may be committing a criminal offence.
All local authorities have the power to deal with noise nuisance from vehicle alarms. They have the power to break into the vehicle and silence the alarm if it is creating a nuisance.
The local authority also has the power to deal immediately with noise coming from licensed premises at night (between 11pm and 7am). First of all, it will formally warn the person responsible for the noise and then if they don't stop within the time set out in the warning (usually ten minutes), the local authority can impose a fixed penalty fine on them or prosecute them. The local authority can also seize the equipment making the noise.