If you want to change the ticket due to non-voluntary reasons, we will handle the ticket change according to related regulations. Any balance of ticket fare, excess baggage fees and other service fees arising therefrom should be paid only to the customers.
If you want to change the ticket due to voluntary reasons, we will handle the ticket change according to related restrictions on use of the ticket. Any balance of ticket fare arising therefrom should be paid to either side as the case may be.
If you want to have your ticket refunded due to non-voluntary reasons, we will return the full fare of the unused ticket to you without any handling charge.
If you want to have your ticket refunded due to voluntary reasons, we will return the fare of the unused ticket to you with handling charge deducted according to related restrictions on use of the ticket.
For tickets of the policemen who are disabled while on duty, and disabled revolutionary servicemen in China, as well as the tickets of infants at the price being 10% of the published price, no refunding handling charge will be required; and for tickets of infants at the price of 10% of the published international price, no refunding handling charge will be required, neither.
Illness should be regarded as a reason for voluntary refunding. For free handling, diagnosis certification issued by the medical institution is required.
Note:
1.For detailed information on procedure handling, please call us at 1-626-5831500 or visit www.ceair.com.
2.When you make a ticket reservation, China Eastern will either hold your reservation at the quoted fare without payment for 24 hours or allow you to cancel your reservation without penalty for 24 hours, so long as you make the reservation at least one week prior to the flight’s departure.
If you want to change the ticket due to non-voluntary reasons, we will handle the ticket change according to related regulations. Any balance of ticket fare, excess baggage fees and other service fees arising therefrom should be paid only to the customers.
If you want to change the ticket due to voluntary reasons, we will handle the ticket change according to related restrictions on use of the ticket. Any balance of ticket fare arising therefrom should be paid to either side as the case may be.
If you want to have your ticket refunded due to non-voluntary reasons, we will return the full fare of the unused ticket to you without any handling charge.
If you want to have your ticket refunded due to voluntary reasons, we will return the fare of the unused ticket to you with handling charge deducted according to related restrictions on use of the ticket.
For tickets of the policemen who are disabled while on duty, and disabled revolutionary servicemen in China, as well as the tickets of infants at the price being 10% of the published price, no refunding handling charge will be required; and for tickets of infants at the price of 10% of the published international price, no refunding handling charge will be required, neither.
Illness should be regarded as a reason for voluntary refunding. For free handling, diagnosis certification issued by the medical institution is required.
Note:
1.For detailed information on procedure handling, please call us at 1-626-5831500 or visit www.ceair.com.
2.When you make a ticket reservation, China Eastern will either hold your reservation at the quoted fare without payment for 24 hours or allow you to cancel your reservation without penalty for 24 hours, so long as you make the reservation at least one week prior to the flight’s departure.
การแปล กรุณารอสักครู่..