Unit 1 First Meetings
3 Personal Introduction
4 Describing Your Jobs
5 Friendly Welcomes
6 Review Exercise1
7 Unit 2 Presenting your company/organization
8 Describing your company/organization
9 Facts and Figures
10 Company History
11 Personal Profiles
12 Review Exercise2
13 Unit 3 Exchanging Information
14 Product Details
15 Telephoning
16 Emailing/Letter writing
17 Review Exercise3
18 Unit 4 Planning Ahead
19 Arrangements
20 Staying in Touch
21 Review Exercise4