measures and targets:
Choose measures carefully and involve those accountable for them in the selection process.
Align measures nd employees to organizational goals.
Align employee performance evaluation measures with scorecard measures.
Balance the scorecard measures(Financial versus nonfinancial, leading versus lagging).
Err on the side of tracking fewer measures (you can always add more a needed).
choose financial measures wisely, they are still very important.
Use one or more targets whwre appropriate.