Your request (#7753028) has been received, and will be reviewed by our support team. To review the status of your request and add additional comments, follow the link below.
http://support.rockstargames.com/hc/requests/7753028
You will need to log onto Social Club, Rockstar’s free community service which offers access to special in-game bonuses and exclusive online features, or create a new Social Club account. You can also respond directly to this email and your comments will be added to the ticket.
In the meantime, please check out the following pages from our knowledge base of commonly reported problems (www.rockstargames.com/support), which may resolve the issue or answer your question: