We need to coordinate with IKEA and sharing all of information to minimize complaint. I need your help to change the detail of our terms&conditions because it will be printing in every single DO. We have to fix on No. 3 about charge for post-delivery assembly. (please see attachment)
Service onsite : Zone A = Rp. 140.000 - 50% from Delivery charge Zone A
Zone B = Rp. 195.000 - 50% from delivery charge Zone B
Plus Assembly charge for product is 8.5% from total price. Or
Plus Rp. 400.000 / assembly sofa, Rp. 200.000 / covers and legs.
I need your support to handle this issue, please let me know if you need other supported data. Thank You.