Problem: Cargo arrive RDC delay.
• SOP (Standard operation procedure)
: RDC Chengmai, RDC Chengrai => using Shuttle truck
: RDC Hadyai => Using Air Domestic flight
• Contingency plan, Backup plan, or Solution when we are facing unexpected situation
A) RDC Chengmai
Main or majority of cargo using shuttle truck.
Remaining cargo go separate by Air domestics flight
Consequence => unit cost will be higher. (now I cannot estimate how much because it depending on situation, volume. Also it is starting process, I don’t have base data to analysis)
Anyway, we go for this back up plan.
B) RDC Chengrai
Convert to use Air Domestics flight all [Change method for shuttle truck to Air domestics flight]
P.S. Volume of RDC chengrai may be not much as same as RDC Chengmai -> So change back to Air flight should be no problem.
Consequence
=> it would impact to vendor “Road logistics” there will be no volume for them.
=> please make it clear and let Road logistics to understand, Keep well relationship with them. Because in future or when volume is much more => we may change back to use Shuttle again.
=> As you all remember -> Air domestics flight, we cannot control at all
C) RDC Hadyai
=> So far we cannot find other solution krab. No other choice. PAN Thai (Nok Air) is terrible -> K.Chaiwat already report to me me krab.
=> So we need to adjust deliver plan or Road plan. (receiving today -> Deliver next day mean you have 1 day to delivery)
=> That mean if you have one more truck to support -> It could re-cover KPI or not? For Deliver all cargo in 1 day => let me know.
Lastly I think we shall bare a higher cost. because we shall improve our service level. And don’t let problem persist.