Participants’ Opinions
Evaluating a T&D program by asking the participants’ opinions of it is an approach that provides a response and suggestions for improvements, essentially a level of customer satisfaction. You cannot always rely on such responses, however. The training may have taken place in an exotic location with time for golfing and other Fun activities, and the overall experience may bias some reports. Nevertheless, this approach is a good Way to obtain feedback and to get it quickly and inexpensively.