954270 : BPM (Business Process Modeling) : MMIT 1 / 2558
LAB 3
1. Draw a BPMN for customer order. (Paper)
- Customer orders goods from the seller by sending an email.
- Customer immediately waits for goods after sending the email.
- Once the seller receives the email, the seller process an order and deliver the goods to the customer.
- Once the customer receives their goods, there is an evaluation process. If customer satisfies with the goods, the process is ended. If not, customer will make a call to complain with the seller and start the complaint process, then the process is ended.
disseminate evaluation