Please be informed that as of 2nd May (check outs on the 1st) we will be changing our on Review Pro online guest questionnaire. The original version was designed to stay in line with what we had with CPR Vision as we wanted to check first that the difference in scoring system would not affect greatly the scores properties were having with CPR Vision. As we are now pleased with the results, we have shorten the guest questionnaire to make guests more enclined to complete it. We went from 35 compulsory questions to now only 12. There are a few additional questions which are optional. A copy of the questionnaire will be sent to the hotels before the end of the week.
With this new questionnaire, I am pretty confident that the number of replies will increase and probably the overall scores as well.