When we arrived to the hotel my wife enter to the bathroom and tried to pull the glass door from the shower, and after two minutes the door crashed and my wife almost got injured. Luckily my wife was fine but the manager of the hotel instead of helping he started shouting in Thai and threatened us that he will call the police… we did nothing wrong so we waited for the police. When the policeman arrived he didn’t speak a word in English and the manager start talking with him in Thai. We felt so powerless and frustrated. The manager of the hotel told us that we have to go to the police station and we deny… we did not want to spend our vacation like this! … at the end the policeman left without being any help to anybody. They didn’t show any empathy with us as tourists.
It really left a bitter taste after a great time in Thailand
I wanted to send this feedback to you.
Kind regards