- A vibrant, warm and visible leadership style
- A natural flair in delivering outstanding customer service to a discerning cliental
- Excellent communication and interpersonal skills
- Proven experience to provide training and develop spa personnel
- The skills to manage a spa budget and the drive to meet and exceed targets
- Excellent organisational skills.
- Demonstrated sales ability in products & services.
- Accomplished computer skills – including spa-scheduling and payroll software
- Excellent presentation.
- Beauty &/or massage qualifications