• Thorough knowledge of a 5-star restaurant service.
• Ability to resolve problems.
• Ability to keep good public and guest relation.
• Organization skills.
• Planning skills.
• Leadership skills
• Management skills
• Delegation skills
• Organizational & time management skills
• Initiative
• Assertiveness
• Strong Technical skills
• Guest focus
• Strong training skills
• Selling & marketing skills
• Quality awareness
• Take initiative and act professionally to ensure tasks are completed.
• Exhibit and encourage high performance standards for themselves and others
• Effectively identify & anticipate guest needs & Handle challenging situations with guests diplomatically.
• Positively influence coworkers to accept & execute changes immediately and effectively.
• Maintain a high level of output and quality.
• Take action to ensure overall success of department.
• Exceeding guest expectations regarding both in quality and service.