I'm writing to complain about my experience in your restaurant. I went there on Friday and I was not well served and did not have a good meal. As your restaurant has an excellent reputation, I expect to know why I could not have a good impression of it.
I went there last Friday night with my friends. First of all, we waited for thirty minutes to get a table, but it is completely understandable that a good restaurant is full on a day like that. Following that, we stayed in a very noisy table, it was near the kitchen so we listened everything that was going on there. In addition, the waiter that was serving us was very rude.
In relation to the food, we had not a good experience either. I asked for a Caesar salad as the first course, but unfortunately, it was not fresh. As the main course, I asked for a meat dish with potatoes and the meat was terrible.
As a consequence of all those problems I asked to speak to the manager. Finally, I realized that something must have gone wrong that day. He asked if I could write my experience in a letter and I said that it would not be a problem.
Finally, I'm writing this letter on the hope to have a better dinner in the next time I go to your restaurant.