SHARED SERVICES – A BRIEF HISTORY
During the 1980s and the early 1990s, a number of the leading management consultant
‘gurus’ made their reputations telling the corporate world that decentralisation was the
way forward and, as a result, many organisations embarked on decentralisation
programmes to make their organisation units into manageable chunks, in order to achieve
greater shareholder value. This trend was supported by newly available decentralised
technology solutions.