Client is asked to rate their problem and goal on a
scale, and to describe other points on the scale
To quantify the problem and goal in terms of behaviour and thought, and to assist
in identifying concrete steps toward achieving the goal
Preferred future Client’s description of a future where the problem is
absent or more manageable, in terms of positive
differences in the client’s life
To assist in clarifying goals and to provide motivation for change, by focusing on a
positive (rather than absence of a negative) outcome
Videotalk Description of a problem situation or preferred
future in terms of concrete (visual and auditory)
details
To focus attention of the client and therapist on observable behaviour and other
factors that could be changed as part of a solution strategy
Exception seeking Investigation of occasions when the problem was
absent from the client’s life
To identify the factors that impact upon the presence or severity of the problem,
including pre-existing client-strategies for dealing with the problem, so that these
can be employed as part of the intervention
A solution-focused therapy case study 103
ª 2005