Hotel guests often ask bellboys for information about the hotel's amenities, restaurant hours and special events. The bellboy must be familiar with all aspects of the hotel's services so he can respond to these requests promptly and accurately. He should also know the surrounding area, transportation options and the closest locations for guests to purchase essential personal items, souvenirs or a quick snack. If the hotel or resort is focused around spa treatments, youth activities or golf outings, for example, the bellboy should be able to handle requests about that day's activities, event start times and the equipment or attire guests will need.