The Online collaborative Arrivals Manager system was introduced, allowing realtime information to be shared between airlines, airport companies and Airways New Zealand, for agreed flight scheduling during disruptive weather conditions, such that priority flights for each airline are managed. Fuel economies and reductions in greenhouse gas emissions were achieved through reduced holding patterns for inflight and grounded (engine idling) aircraft.
Airways was again awarded overall Excellence in the use of IT by ComputerWorld Magazine for its automated flight billing system, Flight-Yield.