This chapter presented the findings of the first, qualitative phase of the study. As a result
of the analysis of the interviews conducted with nine undergraduate students from the
population, this chapter focused on identifying and describing the dimensions of nomophobia.
Based on the findings from this phase, four dimensions of nomophobia were identified: not being
able to communicate, losing connectedness, not being able to access information and giving up
convenience. The first dimension of nomophobia, not being able to communicate, refers to the
feelings of losing instant communication with people and not being able to use the services that
allow for instant communication. The items under this theme are related to the feelings of not
being able to contact people and to be contacted. The items grouped under the second dimension,
losing connectedness, are germane to the feelings of losing the ubiquitous connectivity
smartphones provide, and being disconnected from one’s online identity. The items under the
third dimension, not being able to access information, reflect the discomfort of losing pervasive
access to information through smartphones, being unable to retrieve information through
smartphones, and being unable to search for information on smartphones. Finally, the items in
the fourth dimension of nomophobia, giving up convenience, are related to the feelings of giving
up the convenience smartphones provide and reflect the desire to utilize the convenience of
having a smartphone