Our native information told us that, even if most to today’s communication is carried out by fax and (more and more)by e-mail, given the necessity of the keeping a stable record of business translation, soliciting payment continues to take place through traditional letters written on paper( although mostly sent by fax). Both in Italy and English, it is a common procedure to send various reminders to defaulting customers, the tone of which varies according to the gravity of the debtor’s position. Of course, there are differences among these types of money chasing correspondence. However, it was decided to propose a single uniform model for two main reasons: 1.Most differences are slight and can be included in a single model; and 2. being slight, differences significant enough to be useful in a CBT letter writing tutorial.