Dear Puk,
As the process to create contract period in the past, we created contract in each year for multiple years contract signed then we agreed to create the period as per the number of years in the contract in one time. But there is some problem came from Nantucket project last year(carve-out from old comp. to new comp. ,ARE 5539 to 427S).The new comp. started on August 1st, 2015,we tried to limit the errors from migration data therefore, we created only one year contract(for contract period which started before 1 Aug’15) then we will add 2nd year contract in the same sales document later.
For the contract signed after 1 August 2015, we have created as per the number of years in the contract signed from customer in one time kha.
To correct period in below system,I will add the 2nd year contract in the same sales document kha.
Best regards,
P’Oh