As our discussion regarding the pest issue in Lotus stores, attached is the list of stores which RCs / ACs found that Pest issue are caused from Department especially Lotus.
There are 105 Lotus stores and 13 stores from other landlord, total of 118 stores!! This is serious problem and need BD relationship for urgent support ka.
Our FSCC standard for Pest is as follow:
9.1 Pest Activity not present. Standard Missed Because: (s) Presence of any pest infestation:
Rodents:
• Any live or dead rodents outside of traps,
• 2 or more live or dead rodents inside of traps;
• over 25 droppings being noted in two different areas of the restaurant;
Flies: More than 9 flies; maggots anywhere in the facility.
Roaches: Any live roach anywhere in the facility.
Insects: Any insects or pests residing in food
As above, for Flies case, stores will be “Underperformed” if we found more than 9 flies in the restaurant. However last few weeks, we found 50-100 flies per store.
As you know, in the last 6 months, we did a lot of work and invest a lot of money to solve the pest issue in our stores however the cleanliness and Pest of mall are the key impact and it is beyond our control then May I request BD to get support and action from Lotus asap ka?