Pls ask yr customer to prepare the appointment letter for cross border clearance at Bukit Kayu Hitam customs checkpoint.
Attached herewith sample of appointment letter & other related docs for yr onwards action. Kindly prepare it & fax to us for checking purpose before send the original out. Pls note that all docs must be typed. Other required docs are photocopy of I/C (front & back), business registration cert, Form 49 & Form 24,bil electric & water.
Should you need further clarification, pls do not hesitate to contact us.