3.2. Strategic IT Demand Management Process
Strategic IT demand [2] commences with the business start-up, and IT demand always conforms to business needs. In order to keep IT objectives aligned with business objectives and ensure that they are achieved, business and IT processes must be clear and must be provided with the necessary resources to fulfil this purpose.
Clear and defined processes to which the necessary resources are allocated to manage strategic business and IT demand
We asked respondents whether their organizations have clear and defined processes which are allocated the necessary resources for business and strategic IT demand management. Table 2 shows the results.