2.1 END USER REQUREMENTS
One of the biggest technology issues facing start-up and smaller companies is choosing the
most effective accounting software. Small businesses must remember that the right
accounting package is the one that best services the current needs of the business and that can
be most easily adapted to their future needs. And the right solution goes beyond just software;
customers’ support is also important, especially at the outset (Basile et al., 2002). Therefore,
It is helpful to think of the software selection decision as a two-fold process. Your first step is
to decide which features are most important. In the second step, you select the software that
best matches these needs (Simkin, 1992).