Dear ms Wipada Lerttanawiwat,
Thank you for choosing Booking.com.
Peace Hotel has been in touch with us today regarding your reservation 738856636. Unfortunately Peace Hotel won’t be able to honor this reservation and accommodate you on the dates of your planned stay. We sincerely apologize for any inconvenience this may cause.
We’re happy to inform you that we have found a solution for you. We would like to suggest the following accommodations as an alternative, which we believe will suit your needs:
distance:0.5 KM
Kowloon Commercial Guest House
4/F, Chun Yee Building, 733 Nathan Road, Hong Kong, Hong Kong
Economy Triple Room X 1
Economy Quadruple Room x 1
total price 3750HKD
https://goo.gl/JURoUv
Please feel free to contact us for further help if you are not satisfied with the alternative offered. We’re available to discuss other options and your accommodation needs.
The total cost of your reservation will remain the same if you choose to stay at Kowloon Commercial Guest House
Although your new reservation at Kowloon Commercial Guest House will be more expensive than your original reservation, we will refund the difference between the rates to you. Just send us your receipts after your stay and we'll arrange reimbursement as quickly as possible.
If you incur any additional costs as a result of this situation, please send us your receipts and we'll do our best to offer adequate compensation.
Please note that by providing your receipts, you agree that Booking.com B.V. may share the information you've submitted with Peace Hotel. We’re committed to protecting your privacy; your receipts will only be used to validate your claim. We do not retain this information any longer than necessary.
We’re sorry for any inconvenience this might have caused and are ready to answer any additional questions you have. We’re here to help 24/7.
Sincerely,
--
Stefan Zhang
Booking.com Customer Service Team