In order to have effective design and management of
public spaces it is essential to understand the role
that those places play in people’s lives, and why
spaces are used or ignored. In our view, the human
perspective has been neglected in both public space
design and management. Places are proposed, built,
and assessed with assumptions about what should be
done in them. Much of this is based on the goals of
space designers, their clients, and space managers
and does not address people’s needs or the ways that
public places can function to serve these needs. All
kinds of purposes have influenced the qualities of
public spaces. For example, plazas often are designed
for commercial reasons, to act as corporate emblems,
to give builders and developers bonuses in the form
of additional floors and space. Parks have taken their
form from the past, acting as city emblems, often
making statements about the city rather than its citizens.
An understanding of the purposes of public
places and their use by people is essential to any
speculation about their qualities.
Using an open space may be the result of a deliberate
plan, or it may be accidental and serendipitous,
for example, stopping in a plaza that happens
to be along a route, or pausing in one that is a shortcut
to a destination. Chance discovery can uncover
places worth a stop, and a brief pause may provide a
new resource for future use. But the opposite effect
also is possible. An uninviting or threatening setting
may repel potential users, depositing an unfriendly
memory of a place to be avoided in the future.
In order to have effective design and management ofpublic spaces it is essential to understand the rolethat those places play in people’s lives, and whyspaces are used or ignored. In our view, the humanperspective has been neglected in both public spacedesign and management. Places are proposed, built,and assessed with assumptions about what should bedone in them. Much of this is based on the goals ofspace designers, their clients, and space managersand does not address people’s needs or the ways thatpublic places can function to serve these needs. Allkinds of purposes have influenced the qualities ofpublic spaces. For example, plazas often are designedfor commercial reasons, to act as corporate emblems,to give builders and developers bonuses in the formof additional floors and space. Parks have taken theirform from the past, acting as city emblems, oftenmaking statements about the city rather than its citizens.An understanding of the purposes of publicplaces and their use by people is essential to anyspeculation about their qualities.Using an open space may be the result of a deliberateplan, or it may be accidental and serendipitous,for example, stopping in a plaza that happensto be along a route, or pausing in one that is a shortcutto a destination. Chance discovery can uncoverplaces worth a stop, and a brief pause may provide anew resource for future use. But the opposite effectalso is possible. An uninviting or threatening settingmay repel potential users, depositing an unfriendlymemory of a place to be avoided in the future.
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