1. Response 3M Thailand Facebook Fanpage and Media Social Properties
1.1 Monitoring and timely response rate & time within 24 hours
1.2 Protect Brand and Reputation by Social Monitoring & Engagement Services
1.3 Organize Customer Inquiry Management by daily
2. Manage other social product pages such as Command Facebook Fanpage
3. Set up standard process of Social Properties Management in Q4
4. Correct usage of 3M New Brand Platform in all marketing communicaitons