Although, IT is important in its own right and remains a critical success factor in the development of an
effective KM programme. Browning (1990) contends that "information technology is no longer a business
resource; it is the business environment". Since the 1960s, IT has become an all-pervasive force in the business
world, superseding more conventional tools for data storage and communication. It has been argued that IT has
the potential to “redefine the management and control of innovation on a global basis through the removal of
barriers such as time and distance” (Egbu, 2000, p.109).