I hope you had a good new year. It seems our back office have lost a copy of an appraisal report and we require a favour please. in short,we need page 2&3 printed with your original signature on to confirm a true copy of an appraisal report. The reference number is and your company sent to us in October last year. Apologies for the delay in coming back to you although I did ask for this back in December although nobody appears to have come back to me. I shall call you tomorrow to follow up if no response.