ฉันเสียใจและขออภัยในความผิดพลาดที่เกิดขึ้น, ฉันจะจัดส่งกางเกงคู่สีแดงให้คุณใหม่
Dear Valued Customer
I am very appreciate for you patience and your kindness.
Sorry for the delay and thanks for your understanding.
I would like to say apologize for error that item not receive, Sometime shipment can have problem because customs, climate etc. I will try my best to resolve problem.
Do you want me refund or resend again? Please inform me.
I appreciate your understanding and patience.
Best regards