In response to changes identified through the SLEPT analysis, United has acted. It has:
developed a route structure spanning five continents and offering the most non-
stop flights from the Pacific Rim to the USA
set new standards for the comfort and safety of its aircraft fleet
developed the Star Alliance network, bringing together 15 carriers who offer
services to over 700 airports in more than 120 countries
further developed and invested in its airport lounges
created the Red Carpet Club, providing members with access to over 40 facilities
worldwide
offered First and Business customers access to an arrivals suite with the
opportunity to shower, enjoy a continental breakfast and utilise business services.