The 10 Keys to Effective Supervision™:
With this developmental perspective in mind, we recommend the following 10 keys to effective supervision:
1. Support Growth - Provide support for employees professional development through: • Professional Development Plans • Strength Based Performance Appraisal Systems 2. Unite With Your Team - Be available/accessible to employee by maintaining: • Open door policy • Regular one-on-one supervisory meetings 3. Praise Others - Provide praise and encouragement through: • Formal recognition systems • Informal compliments - Catching them doing things right 4. Expect Excellence - Set high expectations for employees through: • Clear position descriptions • Regular feedback sessions with staff 5. Require Accountability - Uphold individual responsibility by: • Creating a culture where staff hold each other accountable • Creating a culture where staff hold themselves accountable 6. Verify Potential - Develop an atmosphere of hope and confidence by: • Providing staff opportunities to succeed • Having high expectations for employees 7. Instill Independence - Allow autonomy of employee through: • Appropriate delegation • Encouraging risk taking 8. Share Continuously - Establish two-way communication through: • Active listening • Being transparent 9. Optimize Ownership - Create opportunities for employees to contribute by: • Participatory strategic planning sessions • Encouraging risk taking 10. Reinforce Relationships - Share with and care about employees by: • Getting to know what motivates individual employees • Creating opportunities for staff to share personal/family accomplishment