Beetle type bugs in the bedhead and bed. Rectified immediately with a change of room.
The idiot on the Restaurant reservation desk forgot all our bookings.
Salathip Restaurant the worst I've ever been to anywhere in the world.
Showers a nightmare to turn on. Often one person would get hot water the second would not.
Cheap sachet Nescafe instant coffee in the room..!!! Banyan tree Bangkok have a Plunger Pot and real coffee , so does economy class on Qantas..!!
The room was rarely made-up before 4pm , annoying when you want to rest after being out all day.
Breakfast at Next2 Pier Cafe was great as were the staff.
The only Five Star treat is the Poolside Service, so if you're not wanting to sit round the swimming pool all day , stay elsewhere.