Rasmus,
Can we also add something about general behavior front of house in our outlets;
- Talking to your colleague should be discreet or done i back of house areas
- Your mobile phone should not be used in front of guests
- Consuming beverage or eating should not be done in the outlets in front of guests
Best,
Jakob
On Tue, Sep 29, 2015 at 5:11 PM, Pornnubpun Boonsuthi wrote:
Dear Rasmus,
•How to serve and clear plates
•How to greet guests by using proper language
•How to take orders, recommend, listen, and repeat orders from the menu
•How to present guest check and saying farewell properly
•How to properly clean glassware and other F&B equipment
•Knowledge of the lay-out plan and table numbers of each outlet
Any suggestion for FB on board staff check list. Please feel free to add or edit as i will come up for this checklist to implement both staff and casual ka.