Thank you for the explanation below.
How about the other charges under “Cost of quality” RM 7,653.00 as shown below?
We would like to apply waiver for this charges.
Kindly advice any procedure that we need to follow in order to apply waiver for “cost of quality”.
The deeper investigation and possible escape point simulation shows the impropper function of the principal poka
yoke device within the EOLT tester. Position of the sensors were allowing, under certain specific angle and way of
insertion the faulty mis-detection of the wrong baseplate.
Secondary (press machine) poka yoke sensor depending on correct work sequence application (Theoreticaly can
be missed by incorrect work procedure.
Based on these findings, we believe that the escape point is the accidental coincidence of the above partial fails of
the mistake proofing items.