Thanks for your email and it's our pleasure to serve on you.
We are sorry to hear that, could you please help us check the parcel to see if hide inside? Or if the pacakge is broken when you receive it.We will do our best to help you once received your response.
Should you have any queries, please feel free to contact us.
Once again, thank you for giving us the opportunity to share with you our products. We strongly believe that quality, blended with excellent service, is the foundation for successful business.
Yours faithfully,
Pearl