Oversee and manage the daily operations of the clinic.
Assists Franchise Owner in setting and achieving all membership
and retail sales goals and profitability.
Manage sales associates and massage therapy and esthetician
staff.
Train, monitor and coach performance of sales associates.
Responsible for establishing and monitoring staff and therapist
work schedules.
Responsible for all human resource functions for clinic staff
and therapists including interviewing, hiring, training, evaluating
performance, scheduling work, conducting staff meetings, resolving
concerns or disputes, disciplining and terminating and related
recordkeeping.
Assists in providing excellent service to members/guests.
Maintain professional, clean and safe clinic environment for
employees and members/guests.
Responsible for generating sales reports.
Ensures employee work time is properly recorded and payroll is
processed in a timely manner.
Makes bank deposits.
Maintains inventory and orders supplies.
Coordinate with Franchise Owner and implement marketing
efforts.
Participate with Regional Developer on OSR evaluation
monthly.
Review CBR with Franchise Owner monthly.
Reviews Snapshot Summary monthly and assesses progress.
Other duties as assigned.