Focus Core Business Systems (transactional) systems on fine grained interfaces, high domain knowledge –move away from owning the user interface (presentation layer), move from identity to role based authorization, and compensation capable.
Invest in new “Services Based Layer” to insulate transaction systems and provide for future scalability, flexibility, self service
Encourage adoption of coarse grained document based interfaces out of the service layer, loosely coupled (easy to change)
Prepare for adoption of standard documents for orchestration with business and external trading partners
Consider “end game ” of presentation layer –support but not own
Move toward Common User Interface Standards both within Disney and across industries