Please provide a sample copy of Control Plan or
Process Flow for relevant products?
Do you have a traceability system to identify,
segregate and recall non-conforming products?
What is your system in managing technical change,
such that customers are well informed?
How do you ensure customer property (both
intellectual and physical) are well protected?
Is calibration performed in-house or external?
If in-house, do you use the accredited laboratory?
What are the key measurement equipment
available?
Is the company capable for performing
Measurement System Analysis (MSA)?
On which equipment they are implemented?
What is your standard packing for delivery?