You may have used a different user ID when logging in to update your profile. If so, please click 'sign out' and then try again, using the user ID you logged in with initially. This is the user ID shown at the top of this page.
You may not have clicked 'continue' on the next page to complete the update of your profile. Please be sure to proceed through the pages by clicking 'continue'. If you back up, you will lose your changes.