• Formatting: use a minimum of 12pt or 14pt font size with dark colored text (avoid green and red/pink); lower case letters and avoid unnecessary use of capitals; important piece of text should be highlighted (bold text) or colored in a box; avoid underlining and italics as these tend to make the text appear to run together; do not start sentences at the end of the line and avoid narrow columns (as used in newspapers); use at least 1.